All membership payments are non-refundable, per the Terms of Use agreed to upon signup. However, we do consider refund requests during a grace period immediately following payment. See details below.
New Members
New Roadpass Pro memberships are not sold. If you recently started a new Roadtrippers or Campendium subscription, you can view the refund policies for those below:
Membership Renewals
If you are on an annual Roadpass Pro membership, it will automatically renew yearly on the date you signed up unless you cancel at least 24 hours before the end of your subscription period. You can view your renewal date and disable future renewals before your next renewal.
- Canceling your subscription ensures that you won't be charged again.
- Canceling does not make you eligible for a refund of any recent payments.
- After canceling, you will have access to membership benefits for the remainder of your subscription.
- You can learn more about how to cancel subscriptions here: How can I cancel my Roadpass Pro membership?
If your annual membership has recently renewed, contact us within 7 days of renewal to request a refund. You can contact us here.
Additional Details
- If a refund is provided, it is a one-time courtesy. If you restart a membership in the future, no further refunds will be given.
- Requests submitted outside of these grace periods will not be eligible for a refund. However, our team is happy to assist if you need help using your membership or turning off auto-renewal to prevent future charges.
- If your subscription was purchased in our iOS app, your payment was processed directly by Apple. You can request a refund for Apple payments by following the steps here. We cannot issue refunds for in-app purchases. Refund for memberships purchased in the App Store are made exclusively at Apple’s discretion.